PRIVACY POLICY

This website is created by the company Slotvip Philippines Ltd. By using our site, you have read and agreed upon our Terms of Use. We can modify, amend, and update this policy at any time. This platform targets the Philippines and other Asian countries. If you are not from any Asian country and do not agree with our terms, you have the right to not use our site and access our services.

About Slotvip

Slotvip is registered in the Philippines and has a license under the Philippine Amusement and Gaming Corporation (PAGCOR) and international certification from GEOTRUST. The terms “We,” “Our,” “Us,” and “Slotvip” refer to Slotvip Philippines Ltd. 

What Our Privacy Policy Collects?

By registering on our platform as a player, you voluntarily share with us some of your personal information. You may still view and visit our site by not signing up.

What Our Privacy Policy Collects?
What Our Privacy Policy Collects?

For the data, we collect:

  • Your complete name, current address, mobile number, and age;
  • Information of the device you use to access our site, such as brand, model, and operating system;
  • IP address where you register and play;
  • Details such as banking information and preferred payment method for receiving your rewards;
  • Your government-issued identification document through upload;
  • Gameplay data, including betting history, game preferences, wagering patterns, and win/loss records; and
  • Cookies and tracking data.

Why We Collect These Data

Our aim is to entertain users with our services at Slotvip. By collecting these data, we can use them for:

  • Identity verification to ensure you meet the legal age requirements for online gambling;
  • Send emails or texts containing important account and service updates;
  • Optimize our platform for various devices and operating systems;
  • Detect and prevent fraudulent activities by identifying suspicious login patterns;
  • For future user issues that need troubleshooting;
  • Efficiently process your deposits and withdrawals;
  • Provide you with your preferred payment options for a better user experience;
  • Offer recommendations for enhanced user experience;
  • Provide a user-tailored gaming experience;
  • Monitor for potential gambling addiction and implement responsible gaming measures; and
  • Detect and prevent cheating or collusion in multiplayer games. 

Data Protection

As a platform licensed by PAGCOR, we strictly adhere to the Philippine gambling laws, particularly the Republic Act 10173 or the Data Privacy Act of 2012. Slotvip assures you that your information, sensitive or not, shall be treated in accordance with the law that governs us.

Data Protection
Data Protection

Your information shall only be used for what is included in this Slotvip Privacy Policy. The information we collect will only be used to provide the best possible service that matches your preference.

Any information you share with us shall be kept for a minimum of five years, even if you decide to stop using our services, or until you request us not to. If you wish for us to completely erase your data, you may inform us through our live chat which is available 24/7.

Why We Use Cookies

Our website uses cookies and similar technologies for the purpose of providing you an enhanced browsing experience and personalized services. By signing up and accessing our platform, you allow us to use cookies for:

  • Checking and maintenance of the website’s functions;
  • Storing preferences and settings for easier site access;
  • Provide personalized content;
  • Provide personalized content and targeted advertisement; and
  • Analyze and improve our game offerings and user experience.

For Security

At SlotVIP, we prioritize the protection of our players’ data and the integrity of our gaming platform. We employ 128-bit SSL encryption, robust firewalls, and regular security audits to safeguard personal and financial information. 

For Security
For Security

Our account security measures include strong password requirements and optional two-factor authentication. All financial transactions are processed through secure, PCI-DSS-compliant systems. We ensure game integrity through certified Random Number Generators and continuous monitoring for fair play. 

To promote responsible gaming, we offer tools for setting limits and partner with addiction support organizations. We adhere to all relevant gambling regulations, implement strict KYC and AML procedures, and maintain a dedicated team for incident response. SlotVIP is committed to continuously evaluating and upgrading our security measures to provide a safe and trustworthy gaming environment for all our players.

Age Restriction

Under Republic Act No. 9287, our players must be 21 years old and above to access our site. No information shall be collected from persons under the age requirement to gamble.

Content Policy

SlotVIP is committed to protecting your privacy and ensuring the responsible handling of your personal information. We collect only essential data necessary for account creation, security, and legal compliance, including your name, address, age, and identification details. Financial information is gathered solely for processing transactions securely. 

We may collect device and gameplay data to enhance your experience and maintain platform integrity. Cookies are used to improve site functionality and personalize content. Your information is never sold to third parties and is only shared when required by law or to provide our services. 

Your data is kept protected from unauthorized access through our implementation of strict security measures. By using SlotVIP, you consent to our data collection and usage practices as outlined in this policy. We respect your right to privacy and provide options to manage your data preferences within your account settings.

Use of Third-Party Services

We use service providers to provide our games and payment features. Slotvip is a separate entity from these providers and shall not be responsible for their respective policies.

Player Rights at SlotVIP

At SlotVIP, we respect and uphold your privacy rights. As a player, you have the following rights regarding your personal data:

Player Rights at SlotVIP
Player Rights at SlotVIP
  • Request a personal copy of all personal data we collected from you.
  • Modifications on any inaccurate information in your account.
  • Deletion of your personal data by filing a request, but will be stored for a specific period for legal requirements.
  • The right to refuse the process of your data collection in certain circumstances.
  • You may object to using your data such as email and phone number for direct marketing purposes.
  • Right to pull out your consent for data processing at any time.
  • Your right to lodge a complaint with PAGCOR.

Contact our support team if you wish to exercise these rights and we will get back to you within 30 days. Note that some requests may affect our ability to provide services or maintain your account.

Policy Changes

Our Slotvip Privacy Policy may be changed from time to time. These changes shall be in effect once the modification date is updated on this page.

Contact Slotvip

For any questions, concerns, or disputes on this privacy policy, you may contact us to voice out any of these through our live chat.